Ring Video Doorbell VS Amazon Echo (Alexa)
Verdict DROP IT DROP IT
The Reality The FTC found the opposite was true internally for years. According to the FTC's 2023 complaint, Ring gave employees and contractors -- including hundreds of Ukraine-based third-party contractors -- broad, largely unrestricted access to customers' videos, including footage from bedrooms and children's bedrooms, which employees could view, download, and share at will. Separately, more than 55,000 US customers had their accounts compromised between January 2019 and March 2020 due to Ring's lax security practices, including allowing hackers to take control of cameras. Ring settled with the FTC for $5.8 million in May 2023, agreeing to a 20-year mandated data-security program with regular independent assessments. The FTC and Department of Justice found Amazon violated the Children's Online Privacy Protection Act (COPPA) by retaining children's Alexa voice recordings indefinitely -- keeping them for years -- and undermining parents' actual deletion requests: even when a parent asked Amazon to delete a child's data, the company failed to delete transcripts of what the child had said from all of its internal databases. Amazon agreed to pay a $25 million civil penalty in May 2023 and is now required to overhaul its deletion practices, delete inactive children's Alexa accounts, and implement new privacy safeguards around geolocation data.
SHORT ANSWER
Ring Video Doorbell: The FTC found Ring employees and contractors had broad, unrestricted access to customers' camera footage -- including bedrooms -- and that over 55,000 US accounts were compromised by hackers, resulting in a $5.8 million settlement and 20 years of mandated oversight.
Amazon Echo (Alexa): The FTC and DOJ found Amazon retained children's Alexa voice recordings indefinitely and failed to honor parents' deletion requests across its systems, resulting in a $25 million COPPA settlement in 2023 and a mandated overhaul of its deletion practices.