Nintendo Switch VS Amazon Echo (Alexa)
Verdict DROP IT DROP IT
The Reality France's competition and fraud authority (DGCCRF) investigated the Joy-Con 'drift' defect -- where the analog stick registers phantom movement over time -- and found Nintendo knew about responsiveness and drift issues as early as 2018 but did not properly inform consumers until 2020, a gap the regulator's investigation tied to a formal fine. In 2026, that investigation resulted in a €35 million fine against Nintendo in France specifically over the widespread Joy-Con defect and the delayed disclosure. Separately, French consumer group UFC-Que Choisir had already filed a 2020 complaint alleging the pattern amounted to planned obsolescence. Multiple US and Canadian class-action lawsuits followed over the same defect; a major US class action was ultimately dismissed in 2024, while Canadian claims have continued separately. The FTC and Department of Justice found Amazon violated the Children's Online Privacy Protection Act (COPPA) by retaining children's Alexa voice recordings indefinitely -- keeping them for years -- and undermining parents' actual deletion requests: even when a parent asked Amazon to delete a child's data, the company failed to delete transcripts of what the child had said from all of its internal databases. Amazon agreed to pay a $25 million civil penalty in May 2023 and is now required to overhaul its deletion practices, delete inactive children's Alexa accounts, and implement new privacy safeguards around geolocation data.
SHORT ANSWER
Nintendo Switch: A French regulator found Nintendo knew about Joy-Con drift issues as early as 2018 but didn't properly disclose them to consumers until 2020, and fined the company €35 million for it in 2026 -- a formal finding, not just an unlucky hardware flaw.
Amazon Echo (Alexa): The FTC and DOJ found Amazon retained children's Alexa voice recordings indefinitely and failed to honor parents' deletion requests across its systems, resulting in a $25 million COPPA settlement in 2023 and a mandated overhaul of its deletion practices.